Terms & Conditions

All prices are for the property as described. The property is available from 3pm (unless otherwise stated) and must be vacated by 10am on the day of departure. Failure to do so may result in a levy imposed on you by the property owner or his/her caretaker.

A binding contract exists between you and the property owner when you receive confirmation of the booking. A booking form must be accompanied by a cheque for 50% of your booking price as a deposit for your holiday. Written confirmation of your booking will be sent to you as soon as possible. The balance must be paid no later than 8 weeks before the first day of your holiday. Late bookings taken within 8 weeks of the start of the holiday must be paid for in full at the time of the booking.

All cheques must be made payable to 'Sally Crozer'.

You are strongly advised to take out holiday cancellation insurance. If you have to cancel your holiday, you must telephone or e-mail Sally Crozer immediately and return your booking confirmation by first class post or email. If we are able to re-let the property, the balance will be refunded to you but you will forfeit your deposit. If we are unable to re-let, you will lose all monies paid by you at the time of cancellation.

Very occasionally, forces beyond our control will render the property unfit for letting at the time of your holiday. Should this occur, Sally Crozer has the right to cancel your booking and will refund all monies paid by you.
The cleanliness and quality of the property are the responsibility of the property owner. I will do what I can to remedy any reasonable problems you have.

Please note that you are required to keep the property clean and tidy and leave it in a similar condition to that in which it was found. You are requested to wipe up spills, wash, dry and put away all pots and utensils and take out all rubbish and foodstuffs when you vacate. Please do not move furniture around and please replace smaller effects if you move them. Dispose of all rubbish thoughtfully.

You are liable to the property owner for any damage incurred to the property and/or its contents by you or any member of your party during your stay. Damages must be reported to the property owner/caretaker immediately.
Pets are not allowed in your rental property, this rule must be strictly adhered to and you will be asked to leave if you are found to have pets in the property without prior permission. When occasionally pets are allowed, they must not be allowed on any furniture and they must be confined to the ground floor (the kitchen/living area). Under no circumstances are pets to be left alone in the property. You are requested to clean up pet hairs and any mess in the garden before you vacate the property. There is a £25 fee for a small dog, providing permission is given by the owner.

If faults do occur from time to time. Please be patient. We cannot guarantee against them. We reserve the right to admit tradespeople into the property (with notice) for necessary repairs and maintenance or for emergencies (without notice).

The property owner has the right to terminate the contract if these booking conditions are ignored to the detriment of the property, the property owner, their employees or to neighbours of the property.
Neither the property owner nor the caretakers are liable for any loss, damage, expense, injury or death caused during your stay unless negligence by any of the above parties is proven.

I have read, understood and agree to abide by the above conditions, and have had the opportunity to seek independent legal advice.

To make a booking request please click here